The Connect Business Academy Blog
The Day I Tried to Inspire a Team From the Top of a Customer Service Counter
by: Connect Business AcademyPublished on: 30/10/2026At 20, I climbed onto a customer service counter to inspire 50 retail staff. It didn't go quite as planned. A funny, humbling lesson in leadership, communication and emotional intelligence.
We Talk a Lot About Developing Leaders. But What Are We Actually Developing Them to Do?
by: Connect Business AcademyPublished on: 15/09/2026Discover what participants actually develop, apply and demonstrate through the BSB50420 Diploma of Leadership and Management ... from leading people and teams to managing performance, budgets, risk and improvement.
Leadership Development or a Qualification? Why It Doesn’t Have to Be Either/Or
by: Connect Business AcademyPublished on: 30/08/2026Leadership development and nationally recognised qualifications can achieve complimentary results. Explore how bringing the two together can create greater value for both individuals and organisations.
The Missing Piece in Leadership Development: A Qualification Pathway
by: Connect Business AcademyPublished on: 13/08/2026What if you could add a nationally recognised qualification pathway to the leadership development you already provide? Explore what this could mean for current leaders, future leaders and your organisation.
